The Dell UK web site experience
Do you buy computers from Dell? I do. I have bought them for myself and for my friends, family and clients. Why do I do it? Because they are reputable and supply reasonably reliable machines and what you get for your money is pretty good value.
But I have *never* bought online. Online is - I believe - the preferred sales channel with Dell. I have always ended up speaking to a sales rep on the phone and cutting a deal in person.
I hate the Dell web site. It is shockingly difficult to use and unpredictable. It is also flaky. I have to share here with you the result (two tries was enough) of my attempt to chat with a sales expert about the spec of a laptop I am considering buying.
This sort of crap really annoys me. Am I asking too much?
But I have *never* bought online. Online is - I believe - the preferred sales channel with Dell. I have always ended up speaking to a sales rep on the phone and cutting a deal in person.
I hate the Dell web site. It is shockingly difficult to use and unpredictable. It is also flaky. I have to share here with you the result (two tries was enough) of my attempt to chat with a sales expert about the spec of a laptop I am considering buying.
This sort of crap really annoys me. Am I asking too much?
7/4/2010 5:02 PM
| Comments [1] | #Computing and Internet
